FAQ

Orders requiring customization will process in 2 to 5 business days and then ship via USPS First Class.

If you order a product that is ready to ship, your order will ship within 1 to 2 business days via USPS First Class.

Please allow up to two weeks to receive your order after checkout.

Look for the Ready to Ship badge to understand what can be shipped right away:

Black Brook Shop Ready to Ship badge

We ship all orders via USPS First Class.

If you are located inside the United States you should receive your order within 2 weeks.

If you are located internationally, please allow 4 to 6 weeks to receive your order.

Absolutely!  Please contact us for a quote.

Absolutely!  Purchase gift cards by clicking here.

Each order will be boxed, tied with ribbons, packaged in an organza bag and wrapped in white gift tissue paper before mailing in a padded waterproof mailing envelope.

A copy of your paid invoice will be included with the order.  If this is being mailed directly to the gift recipient please contact me to request that the invoice NOT be included.

We happily supply frequent discount codes to our email subscribers.  Want a discount code?  Get an instant 25% discount by clicking here.

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